INTERNATIONAL ORDERS
We provide worldwide service , and generally use EMS.
Payment
Credit card (VISA、MASTER、AMEX、JCB), Amazon pay, Apple pay, Google pay, Shop Pay, Shop Pay, Bancontact, iDEAL are available.
If the payment method is paypal ,
1. Please select bank transfer on the checkout screen and complete the payment.
2. We will notify you of the total amount including shipping costs at your email address.
3. Issue a bill in PayPal. You'll receive an email from Paypal asking for payment.We would greatly appreciate it, if you could make the payment after read an email.
4. Once we have confirmed the payment is complete, we will ship the item.
Delivery
We will deliver by EMS.
EMS (https://www.post.japanpost.jp/int/ems/index_en.html )
Delivery times vary widely based on destination. And please note that buyers are responsible for any and all duty and customs charges that may be incurred.
Cancel
If you wish to cancel your purchase, please contact us within 24 hours of purchase. We will cancel your order and issue a refund. However, we will not accept any cancellations made within 24 hours after shipping.
Return or Exchange
1,Returns due to defects at our store
If you receive an initially defective product or a product that is different from what you ordered.
We will bear all shipping and handling charges for returns, refunds, and exchanges.
2,In case of return due to customer convenience
It was different from the image, the size didn't fit, etc.”
Returns are possible if the following return conditions are met.
Please note that all shipping and handling charges for returns and refunds will be borne by the customer.
・Products that have not been delivered for more than 7 days.
・Products with no missing or damaged accessories, tags, or packaging (bags/boxes, etc.).
・Products that have not been used, repaired, washed, or cleaned.
・Products that have no odor, dirt, or scratches after receiving the product.
・Products that do not have a "non-returnable" statement on the product page.
・Regularly sold items excluding reserved items and sale items.
If you would like to return or exchange,
Please reply to your order confirmation email or contact us using the contact form.
1. Order number (#~)
2. Details of your request for return/exchange
ADDRESS:：B1F, Nikkoupalacekomaba, 1-4-5, Komaba, Meguro-ku, Tokyo, 153-0041, Japan
OPEN：Mon - Sun, 13:00 - 22:00
TEL：+81-3-6407-9320
Access
6 minutes walk from Keio Inokashira Line Shinsen Station.
15 minutes walk from Shibuya Station (10 minutes walk from the passage on the front of the Inokashira line through Mark City to Dogenzaka)
English article introduced R for D
Our shop was selected for the timeout article "100 best shops in Tokyo".
https://www.timeout.com/tokyo/shopping/100-best-shops-in-tokyo
https://www.timeout.com/tokyo/shopping/r-for-d